Shipping/Returns
Below are our shipping and returns policies for each destination:
Europe and the UK
Shipping cost: €0
Delivery time: 3-5 days
Returns: You enjoy free returns within 30 days from delivery.
USA
Shipping cost: €0
Delivery time: 5-7 days
Returns: You can return your goods within 14 days from delivery. You must arrange (and pay for) the domestic shipment to our local US returns center.
Australia & New Zealand
Shipping cost: €10
Delivery time: 6-8 days
Returns: You can return your goods within 14 days from delivery. You must arrange (and pay for) the domestic shipment to our local Australian returns center.
Rest of World
Shipping cost: €10. We will send the package DAP, meaning you will have to pay import customs and VAT. (Please check with your local authority; custom tariffs and import VAT are very low or zero for some countries.)
Delivery time: Depending on the destination
Returns: You can return your goods within 14 days from delivery. Return freight is €20. Please also note that if you return, you will have to claim back any import duty back from the authorities by yourself.
We reserve the right to deny orders that are too big; please take care of our planet and only order what you need.
Shipping policy
After your purchase, you will receive a tracking link for your parcel.
Returns and exchanges
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
You will have to make a return and a new purchase in order to exchange
To initiate a return, please go to our returnscenter.