Shipping/Returns
To initiate a return, please read here.
Below are our shipping and returns policies for each destination:
Australia & New Zealand
Shipping cost: Free shipping on orders over €50
Delivery time: 5-7 days
Returns: 30 days free exchanges. Full return (within 30 days): $10
Europe
Shipping cost: €0
Delivery time: 3-5 days
Returns: You enjoy free returns within 30 days from delivery.
UK
Shipping cost: Free shipping on orders over €50
Delivery time: 3-5 days
Returns: 30 days free exchanges. Full return (within 30 days): £5
USA
Shipping cost: Free shipping on orders over €50
Delivery time: 5-7 days
Returns: 30 days free exchanges. Full return (within 30 days): $10.
Rest of World
Shipping cost: €10. We will send the package DAP, meaning you will have to pay import customs and VAT. (Please check with your local authority; custom tariffs and import VAT are very low or zero for some countries.)
Delivery time: Depending on the destination
Returns: You can return your goods within 14 days from delivery. Return freight is €20. Please also note that if you return, you will have to claim back any import duty back from the authorities by yourself.
We reserve the right to deny orders that are too big; please take care of our planet and only order what you need.
Shipping policy
After your purchase, you will receive a tracking link for your parcel.
Returns and exchanges
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
You will have to make a return and a new purchase to exchange
To initiate a return, please go to our returns portal.